Ben Ward, South West Water

As an Asset Manager Ben Ward helps shape the future of South West Water and is excited by the opportunity he has to influence (and improve) the decision making of as multi-billion pound business.

What do you do and where do you do it?

I’m responsible for long-term investment planning and performance reporting for Drinking Water assets. This means I get to help shape the future of the business, monitor day-to-day performance against key indicators and promote more tactical business improvement projects.

My role covers all of south west water’s operating area, which span; Devon, Cornwall and Bournemouth.

What does an average day consist of?

My role is primarily office based but with lots of opportunity to collaborate with all aspects of our business. For example, I might meet with our  field staff one day and then our finance team the next. This provides an opportunity to gain an insight into the wider perspective and workings of the organisation..

"Being able to influence (and improve) the decision making of as multi-billion pound business is exciting."

Why is your role important?

Asset management is a critical component of any large utility business. It is rewarding to know that the work I do has an impact on the people who live and visit the South West.

Which parts of the job do you enjoy most/ find most rewarding?

Improving the way we do business by ensuring that we make decisions that are right for us, the environment and our customers.

What degree did you do? What made you choose it?

I studied a BEng Civil Engineering degree at Loughborough University. This was closely followed by an MSc in Urban Water Systems and a Engineering Doctorate (EngD) in Infrastructure Asset Management at the University of Exeter.

What do you think of the career prospects? Have you had much training and development?

Like many people in this profession – I have been very well supported in my development.

I have a lot of people to thank for allowing me to continue my academic studies, progress my professional standing in the industry and develop a career without limitations.

"My Msc and EngD were supported by my employer and undertaken in conjunction with my day to day job. This greatly helped in my ability to become Chartered with the Institute of Civil Engineers."

Would you recommend your job to a friend and why?

Yes. It’s challenging, collaborative and rewarding.

Employers in the energy and utilities sector are committed to a culture of workplace inclusion and diversity. Find out more about working for South West Water, and read other inspirational Stories from our those working in our sector. If you're thinking about applying for a role, visit our Current Vacancies page.