Ryeannie

Other Stories

Ryeannie's STORY

Customer Services - Apprentice
British Gas

Other Stories

Ryeannie made a big decision when changing her career plans. Since starting her apprenticeship at British Gas, she has been introduced to a whole host of new career paths. Find out why she doesn't regret her decision.

What do you do?

I am a customer service advisor at British Gas.

 

What did you do before?

While I was at school I volunteered at a school for children with disabilities. My plans were to go to university to become a physiotherapist – but the more I thought about it, the more I realised university wasn’t really for me.

 

How did you go from making that decision to becoming an apprentice at British Gas?

I applied for the apprenticeship because I think it’s exciting to be part of something new and different to what I had initially planned. 

 

Are you enjoying your apprenticeship?

Even though I had no idea what I was going into when I began my apprenticeship, it’s definitely one of the best things I’ve done. I’m still studying but also earning money – I feel like I have a career.

 

So you’re pleasantly surprised?

Yes! Everyone on the scheme is fortunate to have training – a good mix of learning, listening to agents take customer calls and have classroom learning too. I’m young and have worked hard to get where I am, and hope to continue building my career.  

 

Do you feel like you made the right choice?

I have made the right choice as I really am a people person, learning about helping customers every day and their responses is really what this job is about. It makes you feel good about yourself knowing you’re helping others.  

“Even though I had no idea what I was going into when I began my apprenticeship, it’s definitely one of the best things I’ve done. I’m still studying but also earning money – I feel like I have a career”
Other Stories

Mar's STORY

Read more

Aneta's STORY

Read more

Andrea's STORY

Read more

Jayne's STORY

Read more

Suzanna's STORY

Read more

Mark's STORY

Read more

Ben's STORY

Read more

Mark's STORY

Read more

Myrtle's STORY

Read more

Hannah's STORY

Read more

Keren's STORY

Read more

Tanisha's STORY

Read more

Sarah's STORY

Read more

Sam's STORY

Read more

Mark's STORY

Read more

Jazz's STORY

Read more

Jan's STORY

Read more

Jade's STORY

Read more

Iain's STORY

Read more

Curtis's STORY

Read more

Svitlana's STORY

Read more

Josh's STORY

Read more

Alison's STORY

Read more

John's STORY

Read more

Nick's STORY

Read more

Susan's STORY

Read more

Jessica's STORY

Read more

Aamer's STORY

Read more

Angela's STORY

Read more

Mumtaz's STORY

Read more

Emily's STORY

Read more

Tom's STORY

Read more

Alex's STORY

Read more

Stephie's STORY

Read more

Sophie's STORY

Read more

Shannon's STORY

Read more

Ryan's STORY

Read more

Lewis's STORY

Read more

George's STORY

Read more

Ellie's STORY

Read more

Conor's STORY

Read more

Andy's STORY

Read more

Alex's STORY

Read more

Josh's STORY

Read more

Noha's STORY

Read more

Pauline's STORY

Read more

Keeley-Ann's STORY

Read more

Willow's STORY

Read more

Omolara's STORY

Read more

Dominic's STORY

Read more

Naheeda's STORY

Read more

Tanya's STORY

Read more

Eleanor's STORY

Read more

Laura's STORY

Read more

Sara's STORY

Read more

Liam's STORY

Read more

Jonathon's STORY

Read more

Zoe's STORY

Read more

Safanah's STORY

Read more

Matthew's STORY

Read more

Emma's STORY

Read more

Conor's STORY

Read more

Becca's STORY

Read more

Nicole's STORY

Read more

Alex's STORY

Read more

Kirsty's STORY

Read more

Deivydas's STORY

Read more

Jack's STORY

Read more

Brianika's STORY

Read more

Molly's STORY

Read more

Lia's STORY

Read more

Matt's STORY

Read more

Annie's STORY

Read more

Cameron's STORY

Read more

Archie's STORY

Read more

Anne's STORY

Read more

Hilary's STORY

Read more

Paris's STORY

Read more

Tom's STORY

Read more

Jonathan's STORY

Read more

Joe's STORY

Read more

Niall's STORY

Read more

Jade's STORY

Read more

James's STORY

Read more